Shipping & Returns


Shipping and Return Policy

 


Shipping method

We ship products from China warehouse

Customers pls select which shipping you will need when make a payment on our bestiera.com online shopping mall

 


China Air Mail


EMS


UPS


DHL
 

Including countries but not in all
United States
Australia
Canada
Britain
France
Germany
Norway
Israel
Saudi Arabia
Russia
Ukraine
Hongkong
South Korea
Singapore
Malaysia
Austria
Belgium
Switzerland
Denmark
Finland
Hungary
Ireland
Italy
Luxemburg
Holland
New Zealand
Poland
Portugal
Sweden
Turkey
Mexico)

For customer bulk order, amount more than 5000 USD, pls contact us first through Phone or E-mail 

For customer put order in out store directly

We don't accept a return service if there is no quality problems only

 


Customers Return

 

‚Äč1. We accept a return or replancement with 30 days after customer feel product is damage, wrong etc

2. Customers need any help pls feel free contact us e-mail, our man will contact you after receive you message

 


Sales Policies


We will only ship to your billing address if paying with other address, we should make sure whether you need revise any unit or bulk orders if address is non clear.


We reserve the right to change prices at our discription

For big amount of purchase process, we will not allow your Paypal pay, we support T/T, western etc

 


Discount

We will allow discount in listing in different time for retailer. Not affect bulk order customer, bulk order customer will have price based on order quantity

 


For customized items

Please note that we are not responsible for any dissatisfaction with sizes caused by the buyer leaving wrong sizes, or selecting the wrong size.

If in the case of extreme circumstances please contact our online customer support center as quickly as possible,  as well as the valid order number, and customer name. We will take action as quick as we can to help. After 7 days upon delivery of the product or After 14 days the product has shipped

Refund amounts will be determined by the situation of the return process. Returns once the tailoring or crafting process have been started will only be available to up to 80% of the cost of the product.